When we saw a dramatic influx of customer complaints, I knew that our business was in trouble. People hated our older automated phone system, so I decided to see what I could do to change things. Instead of living with the problem, we decided to invest in a new business telephone system, and it made a world of difference. I did a lot of research during the process, which I decided to share with everyone. This blog contains loads of information about phone systems, so that you know which features would benefit your company and help you to earn more profits.